You choose the equipment on our site, enter your dates and the address of your hotel or home, and send the booking. Nothing is paid in advance.
Our team confirms the booking by e-mail. On the delivery day we bring the clean, checked equipment to you, show you how it works and take the payment and the small refundable deposit. When your rental ends, we collect it from the same or another agreed address and give the deposit back.
The full walk-through is on the How it works page.