Help centre
Equipment and safety
Cleaning, checks, car seat fitting and what to do if something breaks.
4 articles
How do you clean the equipment?
Every item is cleaned, disinfected and checked between rentals.
Will you fit the car seat?
We show you how the seat is installed so you can fit it in any taxi or transfer car.
What if something stops working?
Stop using it and message us. We repair or replace it as soon as we can.
Do cribs and travel cots come with a mattress and sheets?
Cribs and travel cots come with a mattress; check the product page for sheets.
Still need help?
Message us and someone from our Istanbul team will answer.